Frequently Asked Questions
What makes up a Value Combo Meal?
Free or Reduced status students are eligible for 1 free breakfast Value Meal and 1 free lunch Value Meal each day. Value Combo meals are listed in the Tri-Fold Menu and on boards throughout the cafe but include choice of entree, salad bar or soup, vegetable, fruit or small 4 oz juice, starch, roll, & milk. No ala carte items are part of this benefit, and a student must have money in their account to purchase any of these items.
What is considered an “ala carte” item?
An ala carte item is any item sold which is NOT part of the above mentioned Value Combo Meals, generally snacks and beverages.
What if I Don’t Have Money in My Account?
You will need to deposit money into your account – The cashier will let the student know if they have a zero balance, and that they must deposit money if they are to make any purchases
How does the cashier bring up my account when I make a purchase?
Students can either scan their school ID card, or the cashier can enter their personal ID number. Either way a picture and other information comes up on the cashier's screen to verify that this is the correct student.
What If I Didn’t Get an ID card?
Students who did not sit for a photograph in September will not receive an ID card immediately and will need to be photographed before they can receive an ID Card. Students should go to their House Office, while faculty, staff, and support personnel should go to the Main Office for assistance.
What if I Lose My ID card?
Students should go to their House Office, while faculty, staff and support personnel should go to the Main Office. Your new card will be delivered to you through your House Office or during Advisory. All students do need an ID card for various reasons at the school; If you lose your card you must obtain another.
How Do I Make A Deposit?
You can make a deposit one of 2 ways:
1.) Cash or Checks (payable to CVU Cafeteria):
Complete a Pre-Payment Form clearly indicating your student’s ID number, name & amount
The student can drop it off at school from 7:30 – 10:30 am in the cafeteria for same day credit
The student can drop it off at their house office (Advisory) before 10:30 am for same-day credit
Returned checks for insufficient funds will be immediately removed from the student’s account usually creating a deficit on the student's account which will need to be paid prior to another purchase.
2.) Paying on-line using a Credit Card or Debit Card:
Log onto www.mylunchmoney.com and set up your account
(Just registering with this web site enables you to see your student’s balance and purchase history)
Is there a charge for credit card processing at MyLunchMoney.Com?
mylunchmoney web service charges $1.95 per transaction to the card used for making a payment through this service. For this reason it is to the card holder's benefit to make larger deposits to the student's account to avoid multiple charges. Please make sure that you follow complete instructions through mylunchmoney.com If you add money to more than one student at the same school in the same transaction, then this is counted as just one transaction and will be charged just $1.95. Please note that any financial charges that the school incurs from a bank through charge-backs on credit cards may be passed on to the household from which the transaction transpired.
Can I Make One Payment For Two or More Students?
Yes – That will simplify the process for us and for you! Send the pre-payment form with the multiple Student IDs listed, as well as the breakdown of the deposit amount for each account.
Can I Still Use Cash at the cashiers station at lunch time?
No. The cafeteria is not equipped to make change and will accept only student ID cards as payment. Remember this is a DEBIT system and not a CREDIT system, so please make sure that the student has money in their account prior to purchases. Cash and check deposits will not be accepted through the lunch lines, but must be handed in before 10:30. Money must be available in the student's account PRIOR to coming through the lines to make a purchase.
How Do I Find Out My Available Balance?
You can find your balance any of two ways:
1.When you go through the cafeteria and purchase food simply ask the Cafeteria Attendant for your available balance.
2. Sign up with MyLunchMoney.Com and your balance and purchase history will be available to you. (You do not need to make payments through mylunchmoney to take advantage of this option) and you will not be charged the $1.95 transaction charge just for using this service.
How Can A Visitor Buy Lunch?
All visitors must check in at the Main Office. Those who want to buy lunch will receive a temporary ID Card and can arrange for lunch payment at that time.
Can someone else use my card?
When someone comes through the cafeteria line, the software brings up a photograph of the individual so that the cashier can make a visual confirmation that the person in line is the same person as the account charged.
What happens to any money left on my Senior's account at the end of the school year?
If the senior has a returning sibling that is known, then the balance on the senior's account will be transferred to that student. Money left over in all other senior accounts will be donated on your behalf to the Val Gardner Trust Fund to benefit future CVU students. It is important to manage your senior's account to make sure that there are no large deposits towrds the end of the school year. If you were using the “Smart Pay” or automatic payment plan through www.mylunchmoney.com, to make deposits into your senior’s account, please make sure to disable that option by May 17th to avoid more debits from your credit card.
Any student ending the year with a negative balance of
(-$3.00) or more will be on the School Obligation List and will not receive last quarter grades. Please make final payments so this does not occur. The obligation list is posted so students have this information and are aware of the procedures. If you are paying off an obligation after the third week of June, please contact Sue Jipner in the main office and to have the student removed from obligations. All other balances will be carried over from year to year.
Please note that mylunchmoney will be disabled after the first week of June for year end procedures.
Other Questions?
Please contact CVU’s Food Service Director, Leo LaForce at leo@cvuhs.org for more information.
A Value Combo Meal at CVU HS is basically ANY Entrée choice along with soup or salad bar, starch, rolls, vegetable, fruit or small juice and a milk.